Job Completion Survey - Restoration

• Reviewed By: Nikki
• Location: Landisville, PA
• November 30th, 2025
• This review was copy/pasted from:
  
• Original Review Link: https://share.google/1b5Zc0XTUJzmTEuOP Link to Original Review Posted on Google

• Comment: The company reached out to us stating they will do what they can to make this right. They sent Jim, their install manager out to access everything. Jim was extremely knowledgeable and presented actual data to show us in detail how the system was operating. He went above and beyond and after discussion with the company, they decided to install a return vent and make the main return box and main supply box bigger. That way there would be more airflow that will result in lower static pressure.
  
  Jim had Mike come out today, October 29, 2025, to do everything. Mike is really good with installs. I trust him and Jim.
  
  I changed my initial rating from a 1 star to a 5 star because the company actually cared and made every effort to resolve the issues. Very rare these days.
  
  Jim and Mike are 10 out of 10. They actually listened, presented facts with backed up data and did everything possible to meet our needs.
  
  I also recommend Vaughn from their maintenance side. He had great suggestions and he to is trustworthy imo.
  
  My husband and I highly recommend this company because when things went wrong they actually stood behind their customer satisfaction advertisement. You spend a lot of money on hvac stuff so you want to be able to trust the company installing or repairing.
• Overall Rating